Reviews and Feedback24th January * 3 min read
Constantly striving for excellence, at Fitness HQ we take on-board all our student’s feedback and reviews seriously. We have recently received the following feedback from students studying Manchester Personal Trainer Courses, Liverpool Sports Massage Courses and our distance learning Exercise Referral qualifications. Receive feedback and support like this motivates us to continue and strive for further excellence:
Michael: Sports Massage Course Liverpool
From the first point of contact all the way through to the completion of my course, Fitness HQ and the team have been excellent. They helped me secure funding, helped me plan travel arrangements for the course and issued extra support during the course delivery. I sometimes struggle with maths and English, but the tutor worked around this and helped explain the theory parts using practical demonstrations. I thoroughly enjoyed my time with Fitness HQ and I can’t wait to do another course, maybe the Level 4 in Lower Back Pain.
Dominic: Personal Training Course Manchester
I completed a degree in Sports Science and have always been really active playing football and tennis. Completing a Level 3 Diploma in Personal Training was almost the next logical step for my career. Although I learnt a lot doing my Degree i didn’t really have any experience in putting the theory into practice. Will at Fitness HQ was an excellent tutor and he had a clear way of explaining how certain methods support and help different clients. If you are considering a Personal Training qualification then I cant recommend Fitness HQ enough. They have been really supportive and have even helped me secure employment since I finished.
Rachel: Exercise Referral Course
Because I work really long hours with clients from 6am to roughly 8 or 9pm most weekdays I found it difficult to find a course which I could do. Fitness HQ don’t always do distance learning but they agreed to help me because I was desperate for this qualification for new employment. The office team and the online assessor were amazing. Not only did they help me secure the qualification but they also delivered the course in a way which was easy to follow and broke it down into manageable bits. It’s clear Fitness HQ and the tutors know their stuff, any question or concern I had regarding the qualification was answered immediately and with great detail. Overall Fitness HQ was outstanding and this course in particular is really interesting. I will definitely come back for more courses in the future.
In addition to the feedback above, we have also received constructive feedback which we’ve acted on, for example:
‘The fitness testing kit, in particular the Fat Testing Callipers are a little old‘ – Since this we’ve bought new Harpenden top of the range Callipers costing in excess of £200 each so our students experience the very best.
‘The venue was good, however the training room was a little small‘ – Since this we have now moved our Leeds academy to a more spacious venue with plenty of room and additional resources such as an IT suite.
‘The course was amazing, but the class was possibly a little too big with 16 on the course‘ – Since this feedback, we have now capped all our courses to just 12 students so you get plenty of time with the tutors and the assessors.
We really do take our students feedback seriously and we strive for improvement every time we run a course. This might be the reason why so many students who come from various other Training Centres give us such good reviews and always return for more.
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